• Russell Dorry

Patented Deep Cleaning System leaves your Carpets Clean and Fresh at a Price that's Affordable!

Angies List Super Service Award

Serving numerous residential and commercial customers in the Roanoke, Smith Mountain Lake area. Clean Carpet Solutions professionally steam cleans carpet using powerful van mounted equipment. Licensed, insured, IICRC (The Clean Trust) certified and carry a variety of cleaning and spotting solutions in order to best clean the type of fibers in your carpet.

Clean Carpet Solutions loves to make your carpets clean and beautiful. That’s why we clean your carpet as carefully as we would our own. Our customers are very happy with the results. Call for a free estimate. We would love for you to be one of our satisfied customers.

Frequently Asked Questions

Q. Why should I have my carpets cleaned?

Health - Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
Life of your carpet - can be greatly extended by simple routine professional cleaning.
Appearance - maintain the original look and luster of your carpet with regularly scheduled cleanings.

Q. How often should I have my furniture cleaned?

A. The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets get cleaned every six months, your upholstery should be cleaned once a year.

Q. Should I vacuum before the carpet cleaner arrives?

A. Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.

Q. Do you move furniture?

A. When necessary we will move and replace small furniture in its original position.
*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables...our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.

Q. Should I move anything?

A. Yes, you should remove clutter and breakables from the areas being cleaned.

Q. How long will it take for my carpet or furniture to dry?

A. Our dry times typically range from 2 - 6 hours. Dry times can be affected by many factors including weather, humidity, and airflow.

Q. How long before I can walk on my carpet?

A. You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

Q. Are the products you use safe?

A. Yes, we use a top rated line of cleaning products. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.

Q. Are your technicians experienced?

A. Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies.

Q. Will your services help my allergies?

A. Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment.

Q. Will you remove all my stains?

A. Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove.

Q. Does cleaning your carpet make it wear out faster?

A. No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

Q. Does your process restore the original feel of my carpet?

A. Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.

Q. Should I have a fabric protector applied after cleaning?

A. Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.

Q. My carpet is really old, should I replace it?

A. With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.

Q. Which provides better indoor air quality: hardwood, or carpet?

A. Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.

Get a free quote today.

Testimonials

Read below what customers are saying about Clean Carpet Solutions or check out reviews on Yelp, Google+, or Home Advisor.

This company is THE BEST carpet cleaning service we have ever used. Russell Dorry will not leave his work until you are fully satisfied. We had stains that I thought he could not get out because we had tried several times..but he got them out AND they have not "come back". His cost is a value based on his service and professional demeanor. Try CCS..you will like them a lot!

Matt

Our carpets were really dirty. Eating (and dropping pieces of) dinner in the living room didn't help, and there was cat hair ground into the carpet that the vacuum cleaner couldn't get out. But Clean Carpet Solutions did get it out. The carpets smelled good and looked good. They still do. The job was done fast, completely, and, best of all, very well.

Betsy

Cleaned all the wall-to-wall carpet in my house (Family Room & 2 bedrooms) and cleaned 3 of my oriental area carpets. Mr. Dorry arrived at the scheduled time. My carpets had not been cleaned in several years, so he had his work cut out. He did a fantastic job. This was my first experience with the Roto Clean system, and after this I will never go back to anyone else. My carpets look fantastic, the price was extremely reasonable, and Mr. Dorry is a true professional. I HIGHLY RECOMMEND HIS BUSINESS!!!! You will not be disappointed.

Suzanne